To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing this specific problem. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix information for Microsoft Dynamics SLĪ supported hotfix is now available from Microsoft. Windows can check online for a solution to the problem. Once the progress bar completes, select Save All Information.Has stopped working.Click Yes to the prompt (if you see one).
Type the following and then press Enter: dxdiag.This will tell us some additional information about your computer hardware and drivers.Open the Capture Window or Snagit Editor.If you can open Snagit, this text file will give us detailed information about your version of Snagit.For example, was it while capturing or was it while editing? If there are no specific steps and the crash seems to be random, then please provide details about what actions you took before Snagit crashed to help our team assist you. If there are specific steps that consistently reproduce the crash, then include those in the ticket.When submitting a support ticket, please provide as much of the following information as possible to assist in the process: If none of these suggestions help, submit a support ticket and we can troubleshoot with you. Some of the most popular manufacturer's support sites are listed below:
Windows attempts to find these automatically, but often there are more recent ones available.
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